SMS · Stage 1: Fix

Every Lead Gets a Text in Seconds, Day or Night.

The moment someone fills out a form, our AI text assistant reaches out, answers their first questions, and either books a call with your team or connects them to your center live.

YR
Your Recovery Center
Form submitted · 2:14 AM
Assistant
Hi Sarah, this is Your Recovery Center's text assistant. Thanks for reaching out. Would you like to talk to our admissions team right now, or pick a time? Reply STOP to opt out.
2:14 AM
Now please. Do you take Aetna?
2:15 AM
Assistant
We work with many plans, including Aetna. Connecting you now.
2:15 AM
Connecting you to admissionsYour phone will ring in a moment

First text in

Seconds

Available

24/7

<20 sec

Response time

50%

Lead engagement rate

24/7

Automated follow-up

0

Leads left unanswered

Why SMS

Why Instant Text Follow-Up Matters.

01

Speed Is Everything

A lead loses value by the minute. A text that lands seconds after the form catches them while they're still reaching out.

02

More Leads Reached

Many people won't pick up a call from an unknown number but will answer a text, so more of your leads turn into real conversations.

03

Instant Connection

They hear back right away from a center that feels responsive and human, before they move on to the next one.

What it does

Like Having Admissions Awake at 2 A.M.

Texts Every Lead in Seconds

The first message goes out the moment a form comes in, at any hour.

Answers Their First Questions

Insurance, levels of care and what to expect, using answers you approve.

Books Calls on Your Calendar

When someone prefers a set time, the assistant schedules it with your team.

Connects Leads Live

When they're ready now, it dials your center and connects them to admissions.

Knows When to Hand Off

Crisis messages get 988 guidance right away and alert your team. Hard questions go to a person.

Someone Fills Out a FormOn your site, landing pages or ad forms
The Assistant Texts ThemIn seconds, with your approved answers
Book a CallA time on your calendar
Connect NowDials your center live
Your Admissions TeamPicks up with the full conversation

How a form fill becomes a conversation with your team

Your admissions inbox

Every Conversation, in One Place.

The assistant sends the first text and handles the back-and-forth. Every conversation is logged in our CRM, and your admissions team gets the full thread the moment someone is ready to talk.

AIJLRS
Assistant first, your team whenever they're needed
Lead inboxLive
MD
Maria D.2m
Thank you.
KT
Kevin T.14m
Assistant: Connecting you to admissions now…
AR
Ashley R.31m
Jordan: Talk soon, Ashley.
DW
Dana W.1h
Assistant: Hi Dana, this is Your Recovery Center's…
Maria D.From: Meta lead form
Form submitted · 5:02 PM
Assistant
Hi Maria, this is Your Recovery Center's text assistant. Thanks for reaching out about treatment options. Is now a good time for a quick call? Reply STOP to opt out.
5:02 PM
Not right now, I'm at work. Can someone call me after 6?
5:04 PM
Assistant
Of course. I've booked a call with our admissions team for 6:15 PM. You'll get a reminder 15 minutes before.
5:04 PM
Call booked · Today, 6:15 PM · added to the admissions calendar
Thank you.
5:05 PM

Works with your systems

Fits Into the Systems You Already Run.

New leads flow straight into the systems your team already works in.

iMessage logo

iMessage

Two-way texting

Salesforce logo

Salesforce

CRM

CallTrackingMetrics logo

CallTrackingMetrics

Call tracking

Dazos logo

Dazos

Admissions CRM

& more…

Ask about yours

Running something else? We'll connect it, or tell you plainly if we can't.

The system

From First Text to Admit, in Four Steps.

Built so the person who reaches out tonight is talking to your team tonight.

STEP 1

Set Up on Your Center

Trained on your programs and payers, connected to your forms.

STEP 2

Every Form Gets a Text

Within seconds, at any hour.

STEP 3

Book or Connect

A call on your calendar, or a live connection to your center.

STEP 4

You Fill Your Beds

Your team verifies insurance and admits.

Reviews

What Treatment Center Leaders Say About Us.

Owners, executive directors and admissions leaders, in their own words.

4.9

“Our last agency sent reports full of clicks while our census sat flat for a year. RecoveryGrow is the first team that talks to me about cost per VOB & admissions. 3 months in, our cost per VOB is down 30%, & I finally understand what I’m paying for.”

“I had no idea how many families were reaching our voicemail at night until RecoveryGrow walked us through our own numbers, call by call. Now every lead gets a text within a minute, day or night. half of last month’s admissions came in after 6 PM.”

“We were paying close to $100 a click on Google just to fight national chains for ‘rehab near me.’ RecoveryGrow moved part of that budget to Meta. Within 2 months, our cost per VOB there was less than half what Google was costing us.”

FAQ

Common Questions.

Who does it text?

Everyone who fills out a form on your site, landing pages or ad forms and agrees to receive texts.

Is it a real person?

No. It's an AI text assistant, and it says so. Anyone can ask for a person at any time, and your team takes over when they're connected.

What can it answer?

Only what you approve: insurance, levels of care, what to expect and how to get started. It never gives medical advice.

Can it really call our center?

Yes. When someone wants to talk now, it dials your admissions line and connects them live. Or it books a time on your calendar.

What happens if someone is in crisis?

It shares 988 right away and alerts your team, instead of continuing the conversation on its own.

Is texting allowed for treatment centers?

Yes, with consent on the form, proper registration, and opt-out honored in every conversation.

Where does the audit fit in?

It's step one of Fix. We test how fast your team answers calls and forms today, so we can show how much faster follow-up would change your contact rate.

Do we need your other services too?

No. Each service works on its own. Our system is a menu, not a package, and we'll only recommend adding something when it would help your census.

Make Every 2 A.M. Form Fill Count.

The Free Admissions Audit times your response, day and night.

LET'S TALK

Book A Free Discovery Call

Answer a few quick questions and we'll come to the call ready to talk about your center.

STEP 1 OF 6Free Discovery Call

Do You Own or Run a Treatment Center?

Do you own or run a treatment center?